Legal information and
Privacy policy
Article 1: Prerequisites
Hellenic Rides is a travel agency whose activity is subject to the provisions of articles L. 211-1 et seq. of the French Tourism Code. Its core business is to offer motorcycle tourism programs.
Hellenic Rides is a SAS with share capital of EUR 10,000, registered with the Versailles Trade and Companies Register under number 908 651 003, with its head office at 42, Route de la Grande aux Moines - 78460 Choisel (France).
Hellenic Rides is registered with the Registre des opérateurs de voyages et de séjours d'Atout France (Atout France registration certificate No. IM 078220003). Atout France is an economic interest group whose head office is located at 79/81, rue de Clichy 75009 Paris (France).
In accordance with the provisions of article L.211-18 of the French Tourism Code, Hellenic Rides (i) benefits from a financial guarantee with APST - Association Professionnelle de Solidarité du Tourisme (membership ID 49898), (ii) is insured with HISCOX under the MTRC 202200430 contract dated 17/01/2022 for Professional Liability Insurance, and (iii) meets the professional aptitude conditions required by this article for its practice in France.
Hellenic Rides is the owner of a website accessible at www.hellenic-rides.com, which provides information on these programs.
Article 2: Legal information
The HELLENIC RIDES site is published by Hellenic Rides, a SAS with share capital of EUR 10,000, registered with the Versailles Trade and Companies Register under number 908 651 003, whose registered office is at 42, Route de la Grande aux Moines - 78460 Choisel (France).
Email : contact@hellenic-rides.com
The publication director is Mr Bertrand Degruson.
The site is hosted by Squarespace Ireland Ltd, a company limited by shares under Irish law, registered under number 527641. Its registered office is at Le Pole House, Ship Street Great - Dublin 8 (Ireland).
The Personal Data collected are hosted by Squarespace Ireland Ltd, a company limited by shares, governed by Irish law and whose registration number is 527641. Its registered office is at Le Pole House, Ship Street Great - Dublin 8 (Ireland).
Article 3: Privacy policy
3.1. Definitions
In this Privacy Policy, words or expressions beginning with a capital letter shall have the following meaning:
Customer : refers to any private individual who wishes to contract with the Company, with a view to entrusting it with the provision of Tourist Services, under the conditions defined in the Company's terms and conditions of sale.
Personal Data / Personal Data : refers to any information that may allow a natural person to be identified directly or indirectly (surname; first name; email address; IP address; browsing data; etc.), in accordance with the definition given by Article 4 of the European Union's General Data Protection Regulation (RGPD 2016/679).
Party(ies ): refers individually to the Company or a User and collectively to the Company and a User.
Privacy Policy : means this document.
Touring Service : refers to any motorcycle touring program designed and sold by the Company to its Customers, under the conditions defined in the Company's terms and conditions of sale. These Tourist Services are detailed on the Site.
Site : designates the Internet site owned and published by the Company: www.hellenic-rides.com. Company : designates the company Hellenic Rides.
User : refers to any natural person who uses the Site, in particular to obtain information about Tourist Services.
3.2 Purpose
The purpose of this Privacy Policy is to define the principles and guidelines implemented by the Company with regard to the processing of Users' Personal Data.
More specifically, this Privacy Policy details all the processing of said Data, the purposes for which it is used, and the means available to Users to exercise their rights.
For further information on the protection of Personal Data, the Company recommends that Users visit the CNIL website (www.cnil.fr).
3.3 Scope of application
This Privacy Policy applies to all processing of Users' Personal Data by the Company.
3.4. Personal Data
Collection of Personal Data
Personal Data is notably collected by the Company from the www.hellenic-rides.com website (notably via forms or when Users register for the newsletter), cookies, scripts and the User's browser.
Types, purposes and duration of processing of Personal Data collected
In accordance with Law 78-17 of January 6, 1978, amended by the laws of August 6, 2004 and June 20, 2018, the Company undertakes to process the Personal Data of its Users, in order to:
Managing customer relations
The Company processes Personal Data in order to manage the "customer relationship", for example by recording basic information about Users or by communicating with them.
In this context, the Company manages the User's identity information (first name, surname, driver's license number) and contact details (telephone number and e-mail address).
The processing is necessary for the Company to fulfil its obligations towards Users, in accordance with its conditions of sale.
This Personal Data is kept for the purposes explained above, for the duration of the "customer relationship.
Responding to requests
The Company processes Personal Data in order to respond to Users' requests.
The Company processes the following Personal Data in order to respond to Users' requests: identity information (first name and surname of the User) and contact information (telephone number and e-mail address).
The processing is motivated by the Company's legitimate interest in answering its Users' questions and offering them a quality customer service.
If the User does not become a Customer, the information he voluntarily provides to the Company will be processed as a result of his explicit consent.
This Personal Data is kept for this purpose for six (6) months if the User is not a Customer, or, if he or she is a Customer, for the entire duration of the "customer relationship."
Newsletter delivery
The Company processes Users' Personal Data in order to provide them with newsletters.
The Company processes the following Personal Data to provide newsletters: identity information (first and last name) and contact information (telephone number and e-mail address).
By subscribing to the Company's newsletter, the User gives his consent to the processing of his Personal Data for this purpose.
The User has the right to unsubscribe from the Company's newsletter lists at any time.
This Personal Data is kept for this purpose for as long as the User is subscribed to the Company's newsletter.
Legal obligations
The Company processes Personal Data in order to meet its legal obligations, for example in terms of accounting.
To this end, the Company processes the following Personal Data: : identity information (first name and surname), contact information (telephone number and e-mail address) and payment information.
Processing is necessary for the Company to meet its legal obligations, in accordance with national and European laws and regulations.
Recipients of Personal Data
Within the framework of the execution of the Tourist Services, the recipients of the Personal Data collected by the Company may be the Company's partners or payment organizations.
In addition, the Company is entitled to disclose Users' Personal Data if required to do so by law or in the event of a breach of the present Agreement by said Users.
Transfer of Personal Data to third countries
The Company endeavours to process Personal Data within the EU/EEA, so that Users can be reassured as to the protection of said Personal Data.
In some cases, however, Personal Data may be transferred to and processed by service providers located in countries outside the EU/EEA.
To ensure that Personal Data is always protected, the Company implements, in all circumstances, adequate security measures, for example through data protection agreements that oblige subcontractors to protect Personal Data in the same way as the Company. An up-to-date list of countries to which the Company may transfer Personal Data is available on request.
Users may also request information on the security measures implemented by the Company.
3.5. Consent
Users' consent is presumed for the use of said Personal Data for the purposes of subscribing to the Tourist Services offered by the Company.
When Users' Personal Data is used for marketing purposes, their prior express consent is required. Users may withdraw their consent at any time by sending an e-mail to contact@hellenic- rides.com .
3.6. Storage
The site is hosted by Squarespace Ireland Ltd, a company limited by shares, governed by Irish law and registered under the number 527641. Its registered office is at Le Pole House, Ship Street Great - Dubli 8 (Ireland).
The Personal Data collected is hosted by Squarespace Ireland Ltd, a company limited by shares, governed by Irish law and whose registration number is 527641. Its registered office is at Le Pole House, Ship Street Great - Dublin 8 (Ireland).
3.7. Security
The Company undertakes to use all necessary means to ensure the security and confidentiality of Personal Data.
Thus, in order to protect the Personal Data of the Users of its Site, the Company takes a set of precautions and follows the best practices in the matter, to ensure that the said Data is not lost, misappropriated, consulted, disclosed, modified or destroyed in an inappropriate manner.
3.8. Cookies: what are they?
A cookie or tracer is an electronic file deposited on a terminal, such as a computer, tablet or smartphone, and read in particular when connecting to a website, reading an email, installing or using software or a mobile application, regardless of the type of terminal used.
Why does the Company use cookies?
In particular, the proper operation of the Site requires the use of cookies implanted in the User's computer, at the time of connection, in order to record browsing information (pages consulted, date and time of consultation, etc.) and the identity of its Users.
When connecting to the Site for the first time, a banner explaining the use of cookies will appear. By continuing to browse, the User will be deemed to have been informed and to have accepted the use of cookies.
The User has the right to oppose the use of cookies by configuring his/her browser software.
Users may also withdraw their consent to the use of cookies at any time.
Type of cookies used on the Site
Session cookies - these expire when the User closes his/her web browser. The Company uses this type of cookie to, among other things, facilitate navigation on the Site. Some of these cookies are essential to the proper functioning of the Site. This means that if the User completely blocks the use of cookies, he/she will not be able to use all the functions of the Site.
Persistent cookies - these remain on the User's device for a set period of time or until the User deletes them. This type of cookie is used to improve the User's experience on the Site, in particular by ensuring that the User does not have to log in each time he/she visits the Site. The Company also uses persistent cookie information to keep statistics on the Site, so that it can improve its Tourist Services according to what the User wants and appreciates.
Categories of cookies used on the Site
Functional and Required Cookies - the Company uses certain cookies that are necessary because they enable visitors to navigate and use key features of the Site. For example, functional and required cookies may help with features such as URL redirection. Without these cookies, the User cannot navigate the Site.
Analytics and Performance Cookies - the Company uses analytics and performance cookies to collect information via Squarespace about how each User interacts with the Site. Squarespace stores these cookies and populates the data that the Company can view on the Squarespace Analytics platform, with information such as traffic sources and unique visitors. The information accessible on this platform is anonymized and does not allow you to be personally identified. Detailed information on the cookies used by Squarespace can be found on the Cookie Usage page.
Social networking
The Company uses cookies to enable visitors to share news on social networks such as Facebook or Instagram.
Registered cookies are also used to offer targeted marketing via retargeting via Facebook Pixel or Snapchat Pixel.
These sites may use cookies when Users log on to use their services. As these cookies come from third-party suppliers, the Company cannot be held liable in this respect. For further information, the Company recommends that Users read the privacy policies of these third-party suppliers.
Google Analytics and Adwords
The Company uses cookies to keep statistics on the Site, which enables it to improve the information contained on the Site. The Company uses Google Analytics and Adwords cookies for this purpose. The Company uses Google Analytics to get a good idea of how the Site is functioning and the number of visits it receives, as well as to be able to offer targeted marketing via retargeting. Google Adwords cookies are stored so that the Company can measure the conversion rate of its Google ads. For more information, the Company recommends that its Users read the privacy policy of this third-party supplier here.
Youtube
As the Company sometimes uses embedded videos from Youtube and wishes the Site to remember Users' settings, such as volume, it uses cookies that manage these aspects. As explained above, these are cookies from third-party suppliers, and the Company cannot therefore be held liable in this respect. For further information, the Company recommends that Users read the privacy policies of these third-party suppliers.
Chat Intercom
For Intercom's chat to function properly, cookies are stored by a third party. For more information, the Company recommends that Users read the privacy policy of this provider.
Hotjar
The Company also has a function via Hotjar, which enables it to track how Users have moved around the Site. This also enables the Site to be improved, so that Users have the best possible experience and cookies function optimally. For more information, the Company recommends that Users read the privacy policy of this provider here.
Bing Ads
The Site also uses cookies from Bing Ads. The Company does this to measure the number of visitors who come to the Site from the Bing search engine. For more information, the Company recommends its Users to read the privacy policy of this provider here.
Questions
If you have any questions regarding this cookie policy, please do not hesitate to contact the Company by email at contact@hellenic-rides.com.
Article 4: Rights relating to personal data
In accordance with current national and European regulations, the User has the right to permanent access, modification, rectification, limitation, opposition and portability of information concerning him or her.
To exercise their rights, Users should write to the following e-mail address: contact@hellenic-rides.com
Furthermore, if a User has reason to believe that the security of his/her Personal Data has been compromised or that such Data has been misused, he/she is entitled to contact the Company at the following email address: contact@hellenic-rides.com
The Company will investigate complaints concerning the use and disclosure of Personal Data and will try to find a solution in accordance with the regulations in force.
The User may also lodge a complaint with the CNIL, whose contact details are given on its website www.cnil.fr.
In all cases concerning the use of their Personal Data, Users may contact the Company's Data Protection Officer at contact@hellenic-rides.com.
Article 5: Modification of the present contract
The Company may modify these terms and conditions at any time, without prior notice, provided that it informs its visitors of such modifications as soon as they come into force by e-mail and/or by publishing said modifications on its Site.
The Company will update these terms and conditions by indicating the date of the last update in the top right-hand corner of these terms and conditions.
Article 6: Applicable law and jurisdiction
These terms and conditions are governed by French law.
Any dispute arising hereunder shall be brought before one of the courts having territorial jurisdiction under the French Code of Civil Procedure.
Article 7: Versions
These terms and conditions are written in French. In the event of contradiction or misinterpretation, they shall prevail over any other version drawn up in another language at the User's request.
Article 8: Election of domicile
The Company's address is 42, Route de la Grande aux Moines - 78460 Choisel (France).
Update date: 07-04-2022